Training & Support

Free comprehensive training to get you started with EyeSpy 20/20

NEW: Web-Based EyeSpy 20/20 Training

VisionQuest 20/20 provides comprehensive, free training for our revolutionary web-based EyeSpy 20/20 system. No software installation required - just visit EyeSpy2020.com to get started! Built-in training videos and user manuals are now included directly in the system.

Live Training Webinars

Interactive sessions with our training specialists via GoToTraining

EyeSpy 20/20 Basics

Duration: 45 minutes

Introduction to EyeSpy web-based technology, system overview, and basic operation principles.

Topics Covered:

  • Technology overview
  • System requirements
  • Basic navigation
  • Student workflow

Getting Started Web-Based

Duration: 30 minutes

Quick start guide for the new web-based EyeSpy 20/20 system - no installation required!

Topics Covered:

  • Accessing EyeSpy2020.com
  • Account setup
  • Device requirements
  • Initial configuration

Student Roster Management

Duration: 30 minutes

Learn how to upload student rosters, manage student data, and organize screening sessions.

Topics Covered:

  • Roster upload process
  • Data management
  • Privacy protection
  • Batch processing

Results & Reporting

Duration: 45 minutes

Understanding screening results, generating reports, and communicating with parents and eye care professionals.

Topics Covered:

  • Interpreting results
  • Report generation
  • Parent communication
  • Referral process

Ongoing Support

We're here to help throughout your EyeSpy 20/20 journey

Technical Support

Get help with technical issues or use feedback button in EyeSpy 20/20.

Phone: 888-698-7202

Email: support@visionquest2020.org

Hours: Mon-Fri, 8 AM - 6 PM MST

Request Support

User Community

Connect with other EyeSpy users to share experiences and best practices.

Platform: LinkedIn Professional Group

Access: School administrators & nurses

Topics: All things EyeSpy

Join LinkedIn Group

Scheduled Training

Schedule personalized training sessions for your team or district.

Format: Virtual or on-site

Duration: Customizable

Cost: Free for schools

Schedule Training

Ready to Get Started?

Register for the new web-based EyeSpy 20/20 system at EyeSpy2020.com - built-in training included!